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1. How do I contact city departments?

Visit the Staff Directory to see departmental staff listed by department.

2. How do I pay my water bill if the office is closed to the public?

There are many different options available to pay your water bill while the office is closed to the public.

1. Enroll your email address to view and pay your bill online directly to the Alliance Water Utility with a VISA, MasterCard, or Discover at https://www.cityofalliancebilling.com.  You will need your account number and the account holder’s name as it appears on the bill.
2. Call the Alliance Water Utility Office at 330-823-3126 to pay your bill over the phone with a VISA, MasterCard, or Discover.
3. Mail a check or money order to:  Alliance Water Utility, 504 E. Main St., Alliance, OH 44601
4. Drop a check or money order in the Income Tax / Alliance Water Utility drop box located in the lobby of the City Administration Building located at 504 E. Main St., Alliance, OH 44601
5. Drop a check or money order in the Night Drop located at the rear of the building on Prospect St.

3. Kimble Updated Guidelines during COVID-19

• As a measure to help ensure refuse collection throughout the pandemic, Kimble will be stopping collection of bulk items and yard waste.
• If you have an extra can that can be emptied with the lift system on the truck, please leave the lid off for pickup.
• Kimble Companies Flyer 4/3/2020, Effective 4/13/2020.
  
  

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1. How do I obtain a birth certificate?

Please call Health Department (330) 821-7373 View more information

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1. Do I have to file a City of Alliance Income tax return?

Yes, if you were a resident of Alliance during any part of the year, had earned income, and are 16 years of age or over. You must also file if you had a business or rental property located inside the city even if you are not a resident.

No, if you are retired and your only source of income is retirement earnings (pensions, social security, etc.), if you are permanently disabled, if you worked in Alliance but were not a resident and had Alliance tax withheld, if you are on active duty in the military.

2. I pay tax where I work, and I have to pay again when I file my taxes in Alliance because I live here. Isn’t that double taxation?

A – Taxpayers are allowed credit for tax paid to other municipalities where they work, not to exceed one and three quarter percent (1.75%) of income earned in other municipalities. There is no reciprocal agreement among Cities, and Alliance receives no money from other cities where residents work. Therefore, the City is requiring all taxpayers to pay a portion of tax to Alliance.

EXAMPLE 1. If last year you lived in Alliance and worked in Canton where you earned $10,000, you would have paid Canton $200.00 in tax (2.00% of $10,000). The tax due Alliance is also $200.00 You will be given credit for $175.00 leaving a balance of $25.00 owed to the City of Alliance.

EXAMPLE 2. If last year you lived in Alliance and you worked in Salem where you earned $10,000, you would have paid Salem $100.00 in tax (1.00% of 10,000). The tax due Alliance is $200.00 You will be given a credit for the full $100.00 because the tax rate is less than one and three quarter percent (1.75%), and you will have a balance due of $100.00 to the City of Alliance.

3. I am still confused by the income tax form and have more questions. Where can I get help?

A – City tax personnel will be happy to assist you with any questions or to fill out the income tax form for you. Simply stop by the office or call (330) 821-9190 during office hours of 8:30 a.m. to 4:30 p.m. daily. No appointment is necessary and the service is entirely free.

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1. How do I contact a city department?

Visit the Staff Directory to find all department and staff contact information organized by department.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

3. Kimble Updates During Covid-19 Pandemic

As a measure to help insure
refuse collection throughout the pandemic, Kimble will be stopping collection
of bulk items and yard waste. For details on this and all of the news regarding
City services during the pandemic, please go to
cityofalliance.com/localpandemicupdates. Please know we are still working to
deliver the services you need and are available to you by email (preferred) and
by phone.

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1. What is stormwater runoff?

Stormwater runoff is water from rain or melting snow that “runs off” across the land instead of seeping into the ground. This runoff usually flows into the nearest stream, creek, river, lake or ocean. The runoff is not treated in any way.

2. What is polluted runoff?

Water from rain and melting snow either seeps into the ground or “runs off” to lower areas, making its way into streams, lakes and other water bodies. On its way, runoff water can pick up and carry many substances that pollute water.
Some - like pesticides, fertilizers, oil and soap – are harmful in any quantity. Others – like sediment from construction, bare soil, or agricultural land, or pet waste, grass clippings and leaves – can harm creeks, rivers and lakes in sufficient quantities.
In addition to rain and snowmelt, various human activities like watering, car washing, and malfunctioning septic tank can also put water onto the land surface. Here, it can also create runoff that carries pollutants to creeks, rivers and lakes.
Polluted runoff generally happens anywhere people use or alter the land. For example, in developed areas, none of the water that falls on hard surfaces like roofs, driveways, parking lots or roads can seep into the ground. These impervious surfaces create large amounts of runoff that picks up pollutants. The runoff flows from gutters and storm drains to streams. Runoff not only pollutes' but erodes streambanks. The mix of pollution and eroded dirt muddies the water and causes problems downstream.

3. What is nonpoint source pollution?

This is another term for polluted runoff and other sources of water pollution that are hard to pinpoint. The term “nonpoint source pollution” comes from the federal Clean Water Act of 1987. There, it is used as a catch-all for all kinds of water pollution that are not well-defined discharges (point sources) from wastewater plants or industries.

4. What causes polluted stormwater runoff

Polluted stormwater runoff generally happens anywhere people use or alter the land. People going about their daily lives are the number one source of stormwater pollutants. Most people are unaware of how they impact water quality. Some common examples include over fertilizing lawns, excessive pesticide use, not picking up pet waste, using salt or fertilizer to de-ice driveways, letting oil drip out of their vehicles and littering. Developed areas in general, with their increased runoff, concentrated numbers of people and animals, construction and other activities, are a major contributor to NPS pollution, as are agricultural activities. Other contributors include forest harvesting activities, roadways, and malfunctioning septic systems.

5. Why do we need to manage stormwater and polluted runoff?

Polluted water creates numerous costs to the public and to wildlife. As the saying goes, “we all live downstream.” Communities that use surface water for their drinking supply must pay much more to clean up polluted water than clean water.
Polluted water hurts the wildlife in creeks, streams, rivers and lakes. Dirt from erosion, also called sediment, covers up fish habitats and fertilizers can cause too much algae to grow, which also hurts wildlife by using up the oxygen they need to survive. Soaps hurt fish gills and fish skin, and other chemicals damage plants and animals when they enter the water.
The quantity of stormwater is also a problem. When stormwater falls on hard surfaces like roads, roofs, driveways and parking lots, it cannot seep into the ground, so it runs off to lower areas. To give you an idea of the difference a hard surface makes, consider the difference between one inch of rain falling onto a meadow and a parking lot. The parking lot sheds 16 times the amount of water that a meadow does!
Because more water runs off hard surfaces, developed areas can experience local flooding. The high volume of water also causes streams banks to erode and washes the wildlife that live there downstream

6. How are stormwater and runoff managed?

“Best management practices” is a term used to describe different ways to keep pollutants out of runoff and to slow down high volumes of runoff.
Preventing pollution from entering water is much more affordable than cleaning polluted water! Educating state residents about how to prevent pollution from entering waterways is one best management practice. Laws that require people and businesses involved in earth disturbing activities --like construction and agriculture -- to take steps to prevent erosion are another way to prevent stormwater pollution. There are also laws about litter, cleaning up after pets and dumping oil or other substances into storm drains.
Education and laws are just two best management practice examples. Some BMPs are constructed to protect a certain area. Some are designed to slow down stormwater, others help reduce the pollutants already in it – there are also BMPs that do both of these things.
Detention ponds, built to temporarily hold water so it seeps away slowly, fill up quickly after a rainstorm and allow solids like sediment and litter to settle at the pond bottom. Then, they release the water slowly. These ponds are one constructed BMP example. Green roofs, storm drain grates, filter strips, sediment fences and permeable paving are other examples.

7. Why all the recent fuss about stormwater?

The federal Clean Water Act requires large and medium sized towns across the United States to take steps to reduce polluted stormwater runoff. The law was applied in two phases. The first phase addressed large cities. The second phase, often referred to as ”Phase II,” requires medium and small cities, fast growing cities and those located near sensitive waters to take steps to reduce stormwater.
These laws require chosen cities to do six things:

1) Conduct outreach and education about polluted stormwater runoff.
2) Provide opportunities for residents to participate and be involved in conversations and activities related to reducing polluted stormwater runoff.
3) Detect illicit discharges (e.g. straight piping or dumping).
4) Control construction site runoff.
5) Control post-construction runoff.
6) Perform municipal housekeeping (e.g. take steps to prevent runoff from city buildings and activities

8. If it only affects streams and creeks, why should I care?

Streams and creeks feed into rivers, lakes and the ocean. We all drink water, so we are all affected when our water is polluted. When water treatment costs rise, the price of drinking water goes up. If you like to fish, swim or boat, you may have heard or been affected by advisories warning you not to swim, fish or boat in a certain area because of unhealthy water or too much algae. Shellfish like clams and oysters cannot be harvested from polluted waters, so anyone that enjoys these foods or makes a living from the shellfish industry is affected. Money made from tourism and water recreation can also be impacted, as are businesses and home flooded by stormwater runoff. When we pollute our water, everyone is affected!

9. What can I do to reduce the amount of stormwater pollution I contribute?

If you own a car, maintain it so it does not leak oil or other fluids. Be sure to wash it on the grass or at a car wash so the dirt and soap do not flow down the driveway and into the nearest storm drain.
If you own a yard, do not over fertilize your grass. Never apply fertilizers or pesticides before a heavy rain. If fertilizer falls onto driveways or sidewalks, sweep it up instead of hosing it away. Mulch leaves and grass clippings and place leaves in the yard at the curb, not in the street. Doing this keeps leaves out of the gutter, where they can wash into the nearest storm drain. Turn your gutter downspouts away from hard surfaces, seed bare spots in your yard to avoid erosion and consider building a rain garden in low-lying areas of your lawn.
If you have a septic system, maintain it properly by having it pumped every three to five years. If it is an older system, be sure it can still handle the volume placed on it today. Never put chemicals down septic systems, they can harm the system and seep into the groundwater.
Pet owners should pick up after their pets and dispose of pet waste in the garbage.
Keep lawn and household chemicals tightly sealed and in a place where rain cannot reach them. Dispose of old or unwanted chemicals at household hazardous waste collections sites or events.
Never put anything in a storm drain.
Don’t litter.

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1. What is the property owners responsibility for water lines?

Homeowners are responsible from property to where it ties into our city main., that includes the curbbox where water is turned on or off.

2. What to do about a sewer gas smell in the house?

Check for dry traps in basement and any un-used sinks or showers, pour a gallon of water in the traps.

3. What can I do about a frozen water line?

A hot blow dryer or a large watt lightbulb can be used to thaw out line by the water meter. It will help some when there's no water due to frozen lines from the cold